Information is critical to ensure the safe,
reliable and effective operation of any industrial process.
Original Equipment Operators (OEMs), such as Caterpillar, Komatsu and Bucyrus, use Web Portals and systems such as LinkOne to distribute their Parts Catalogs and Technical Manuals to their customers.
Despite offering important benefits for the OEMs, these "technical documentation distribution channels" have generated many challenges for Equipment Operators (their customers).
The lack of integration
of this information to the Equipment Operators' ERPs (SAP, Ellipse, etc.), in addition to the constant changes
OEMs generate to their technical documents
(parts supersessions, technical bulletins), lack of standarization and
multiplicity of sources, generate important inefficiencies to the
maintenance and procurement processes of most industrial operations.
How do we help?
Through a combination of professional services and powerful complementary
solutions, Metanoia helps its customers redefine how technical documentation is
managed and taken care of.
Our permanent monthly support includes:
processes and systems.